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Problem → solution

My iPhone photo is a HEIC that won't open

That '.heic' file isn't broken: it's just a format non-Apple devices don't recognise. Convert it to JPG and it opens anywhere.

The quick answer

iPhones save photos as HEIC, a space-saving format many Windows PCs, apps and upload forms can't open. Convert the file to JPG and it opens everywhere. Our HEIC to JPG tool decodes it in your browser (nothing is uploaded) and re-encodes a universal JPG (or PNG) in one step.

How to fix it

Follow these steps and you'll have it sorted in a couple of minutes.

  1. 1

    Open the HEIC to JPG tool

    Drop your.heic photo in. It's decoded in your browser. The photo is never uploaded.

  2. 2

    Choose JPG (or PNG)

    JPG is smallest and opens everywhere. Pick PNG if you want a lossless copy.

  3. 3

    Convert

    The tool decodes the HEIC and re-encodes it locally. The new file size is shown.

  4. 4

    Download and use it

    Save the JPG, it'll open on any PC, app or web form that rejected the HEIC.

Common mistakes to avoid
  • Renaming.heic to.jpg. That doesn't decode it, and it still won't open. Convert (re-encode) it properly.
  • Emailing the photo to yourself to force a JPG. You can just convert it here without the round-trip.
  • Turning off HEIC on your iPhone unnecessarily. Keep the space savings and convert only the photos you need to share.

Frequently asked questions

Ready? Start with HEIC to JPG

Free, private and instant: everything runs in your browser.