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GigAI Tools
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Problem → solution

My video won't play (MOV, AVI, MKV)

iPhone MOV that won't open on Windows? An AVI your editor rejects? Convert it to MP4, the universal format.

The quick answer

When a video won't play or upload, it's usually the format. Converting MOV (iPhone), AVI, MKV or WebM to MP4 fixes it, because MP4 plays on virtually every device, editor and platform. Our converter runs in your browser, so the file is never uploaded. Convert once and it'll open where the original wouldn't.

How to fix it

Follow these steps and you'll have it sorted in a couple of minutes.

  1. 1

    Open the converter

    Use MOV to MP4, or the general Video Converter for AVI, MKV, WebM and more. Drop your file in.

  2. 2

    Convert to MP4

    The tool re-encodes the video to MP4 (H.264), the most widely supported format.

  3. 3

    Check it plays

    Open the result to confirm it now works in your player, editor or upload form.

  4. 4

    Compress if needed

    If the MP4 is large for emailing or uploading, run it through the Video Compressor.

Common mistakes to avoid
  • Just renaming a.mov to.mp4. That doesn't re-encode it and it still won't play. Convert it properly.
  • Processing a very large clip on a low-memory device. Browser conversion has limits, so trim first if it stalls.
  • Converting to an obscure format when MP4 is the safest choice for compatibility everywhere.

Frequently asked questions

Ready? Start with MOV to MP4

Free, private and instant: everything runs in your browser.